We read every thoughtful report. The fastest place to chat is Discord; email is best when you need privacy or a paper trail (billing, account access, legal topics).
Discord
Join the Card Codex Discord for:
- Quick “how do I…?” questions other collectors can answer
- Feature ideas and discussion
- Heads-up when something looks broken right after a deploy
Message [email protected] when:
- You cannot access your account or subscription
- You need help with payments, receipts, or refunds
- You must share screenshots or data you do not want in a public channel
What to include in a bug report
- URL of the page (copy the address bar).
- Browser and device (for example Safari on iPhone, Chrome on Windows).
- Steps to reproduce starting from a fresh tab.
- Expected vs actual behavior in one sentence each.
- Screenshots or screen recordings if UI is involved.
- Whether you are on Free or Pro if the bug touches limits or Pro-only tools.
Wondering if a limit is a bug? Check Free vs Pro first—many “errors” are the product protecting free-tier caps.
Still need help?
Our team and the community are happy to point you in the right direction.
- Join us on Discord for quick questions, feature discussion, and updates.
- Email [email protected] for account or billing questions and detailed support.
